As we reach the end of September 2024, ThreadFix version 3.x on-premises has officially reached its End-of-Life. Therefore, there is no longer support or updates for this version of the product. We have fully transitioned our product and development teams to focus ThreadFix SaaS and migrating all customers over from the on-premises versions. Our Customer Success and Support teams are here to help you in migrating to ThreadFix SaaS and maximizing the value you see from this improved offering from Coalfire. This is the next phase of ThreadFix and our team is looking forward to continuing to support you on this journey.

Upgrade & Migration Guides

Owned by Eric Cuevas (Unlicensed)
Last updated: Oct 12, 2023 by Daniel ColonVersion comment
2 min read

Introduction

This document provides crucial guidelines to ensure a successful and seamless upgrade experience for users of ThreadFix. Adherence to this policy helps maintain the integrity, security, and efficiency of the software and its associated data.

Guideline Statement

Under no circumstances should users directly modify or manipulate the software's database during the upgrade process.

Rationale

Outlined below are the reasons this guideline is of paramount importance:

  1. Data Integrity: Direct modifications risk leading to data inconsistencies, loss, or corruption.

  2. Optimized Performance: The upgrade process is meticulously designed for the current database structure. Any alterations can adversely impact the software's functions.

  3. Support Clarity: Retaining the database in its expected state ensures that our support team can provide swift and effective troubleshooting if needed.

  4. Upheld Security: Avoiding direct manipulations reduces potential vulnerabilities and threats.

  5. Future-Proofing: Adherence ensures compatibility with subsequent software updates and reduces potential future conflicts.

Recommended Action

If, during the upgrade process, there's a perceived need for adjustments or if any challenges are encountered:

  • Pause the upgrade immediately.

  • Reach out to our support team for guidance.

We're committed to ensuring that your upgrade experience is as smooth as possible and that any modifications align with our software's design and integrity principles.

Conclusion

By adhering to this policy, users can be confident in a successful upgrade process, ensuring optimal performance and reliability of ThreadFix. We thank our user community for their understanding and cooperation.

Instructions for upgrading ThreadFix:

 

 

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This Information Security Policy is CoalFire - Public: Distribution of this material is not limited.