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Frequently Asked Questions

1. What are the requirements to deploy ThreadFix?
   
   ThreadFix has varying environment System Recommendations depending on the scale the user intends to deploy in:

   • Small Self-Contained Installations

   • Small Production Environments

   • Medium Production Environments

   • Large Scale Production Environments
     

2. How is ThreadFix Installed and how is it upgraded?
   
   

   • To begin with, users should consult the Installation Checklist in order to prepare their Kubernetes environment Installation

   • Once the environment is ready, users can prepare their external database as well install with Helm

   • When updates are available, users can followed straightforward Upgrade & Migration steps and updating guides
     
     

3. Can ThreadFix be scaled up or down after deployment?
   
   Yes, users can adjust their service’s scale. Note not all services in ThreadFix can be safely scaled, please consult the Configurations and Tuning Guide for more information on what services can be scaled and what values may be appropriate for the user case.
   
   

4. What data needs to be backed-up?
   
   The only persistent data held by ThreadFix is stored in the database. Consult the "Backup & Restore guide for how to backup this data. Other data stores used by ThreadFix are only used for transient data and do not need back up policies.
   
   

5. Can ThreadFix Support assist with third-party components, applications, tools, and/or services?
   
   Yes, however ThreadFix Support’s assistance with third-party components, applications, tools, and/or services is provided/ limited to what is necessary to install, upgrade, troubleshoot ThreadFix.
   
   

6. What API is available for users to integrate with?
   
   ThreadFix offers a robust list of API for customers to integrate into their environments.
   
   

7. What other integrations are available to function with ThreadFix?
   
   ThreadFix can interface with many External Integrations such as:

   • Scanners, including, Remote Providers, Files, and Scan Agents

   • Governance, Risk and Compliance (GRC) Tool

   • Plugins
     
     

8. Does ThreadFix offer user customizable settings?
   
   Users are provided many customization options, from how vulnerabilities and severities are mapped, per user or per team settings, policies, tags, filters, and more.
   
   

9. What kind of reporting can ThreadFix provide?
   
   ThreadFix provides a variety of vulnerability Analytics & Reports containing metrics which can be exported to common formats such as PDF, CSV and SSVL.
   

Additional Resources

• Getting Started with ThreadFix

• ThreadFix Blog, Videos, and Presentations

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